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Guide · sustainability

Sustainability for membership organisations your goals, and your members’

A membership organisation has two sustainability questions, not one. The first is its own: what it must report, what its footprint is and what it will commit to. The second is its members’: whether it can help the people it exists for to improve their own practice.

This guide takes both in order, with the UK rules that apply, the way peer bodies publish their commitments, and an honest account of what is and is not known about whether a sustainability policy helps a body keep and win members.

Sustainability

01/ Your own duties

Three regimes to check, one to watch.

Which rules apply depends on how the body is constituted and how large it is, so check each rather than assuming. Many membership bodies are companies limited by guarantee or charitable companies, which the government’s guidance treats as companies for these purposes.

Streamlined Energy and Carbon Reporting (SECR) applies to quoted companies, large unquoted companies (including charitable companies) and large LLPs, which must report UK energy use and associated emissions; for a charitable company the report sits in the combined directors’ and trustees’ annual report (SECR guidance; government guidance, 2019; the size test for “large” is set out on SECR thresholds, and it is not the Companies Act medium-sized limit).

The Energy Savings Opportunity Scheme (ESOS) covers a UK company with 250 or more people, or with turnover above £44 million and a balance sheet above £38 million. It “can also apply to not-for-profit bodies” that meet the criteria. For phase 4 the qualification date is 31 December 2026 and the notification deadline is 5 December 2027 (ESOS guidance; government guidance, updated 2 September 2026).

UK Sustainability Reporting Standards, the UK versions of IFRS S1 and S2, are finalised and “available for voluntary use, by any entity that chooses to do so”; government and the FCA will consider whether to require them of anyone (UK SRS guidance; government guidance, updated 25 February 2026). Voluntary today does not mean never, so a body can use them as its reporting frame now.

SECR
Applies toLarge unquoted companies, including charitable companies
ReportsUK energy use and emissions, in the annual report
StatusMandatory where in scope

02/ Your footprint

Where a membership body’s emissions sit.

The Greenhouse Gas Protocol sorts emissions into three scopes. Scope 1 is “direct GHG emissions” from sources “owned or controlled by the company”. Scope 2 accounts for emissions “from the generation of purchased electricity consumed by the company”. Scope 3 is everything else indirect in the value chain (GHG Protocol Corporate Standard; the standard itself, 2004).

For a membership body the office is rarely the largest part. Its Scope 3 categories include purchased goods and services (category 1, which covers services as well as goods), business travel (category 6) and employee commuting (category 7) (GHG Protocol Value Chain Standard; the standard itself, 2011). Events, publishing and the venues and suppliers behind them are largely purchases, which is what category 1 covers.

Whether a body counts attendees’ own travel to its events, and under which category, is a boundary choice. Decide it once, write it down and use it every year, so the trend means something.

01

Direct

Heating, company vehicles

03/ What peer bodies publish

Commitments with numbers and dates.

The Institution of Civil Engineers says it expects to reach net zero by 2032, that its base-year footprint is approximately 5,336 tonnes of CO2e, and that it will “measure and report its carbon footprint annually” (ICE news; published by the institution, 30 April 2025).

ACCA’s climate action plan states “our goal is clear: to achieve net zero emissions by 2045”, with a 50% cut by 2030 on a 2019–20 baseline, and says its targets have been verified by the Science Based Targets initiative (ACCA Climate Action Plan 2025–26; published plan).

ICAEW’s carbon neutral update reports a total footprint of 1,839 tonnes of CO2e for 2021 and says it is committed to reaching net zero “as soon as possible”, while expanding its Scope 3 reporting and seeking external verification (ICAEW carbon neutral update; published September 2023, so check for a newer edition).

What these share is a base year, a method, a target and a promise to report. None is a slogan, and that is the standard a policy has to meet to be believed.

04/ Bringing members along

Help members improve, and test the case.

Some bodies go beyond their own operations. The Royal Institute of British Architects, for example, encourages chartered practices to join its 2030 Climate Challenge, with targets for operational energy, embodied carbon, water and wellbeing (RIBA climate action; the body’s own campaign page). That is a programme for members, separate from the institute’s own footprint.

Events are where many bodies meet members and where their footprint concentrates. ISO 20121:2024 is a management-system standard for event sustainability that applies to “events of all types and sizes” (ISO 20121:2024; the standard’s publisher page). It sets how to manage impacts, not a carbon calculation.

Be honest about the evidence. We looked for a credible survey showing that members or prospective members value a body’s environmental stance, and for evidence on how bodies are supporting members’ sustainability skills, and did not find one. Treat the link to joining and staying as a hypothesis to test with your own members, not a result.

Ways to bring members along

  • Publish practical guidance for your profession or trade, not only a statement.
  • Offer CPD or training on the sustainability skills your members now need.
  • Run events to a stated standard and say what you measured.
  • Ask members what they want, using a member survey, before you build.

05/ A policy that supports retention and acquisition

Publish it, mean it, and put it to work.

A sustainability policy helps a body only if it can stand behind every line. The CMA’s Green Claims Code is guidance on meeting existing consumer protection law (Green Claims Code; CMA guidance, 2021), so commit to what you do and measure, keep every claim accurate and clear, and leave out claims you cannot evidence. Our own sustainability policy is written that way.

Once it is published, the policy can do commercial work. Put it where prospective members decide: in the join journey and the case for a grade, which is the work of new member acquisition and membership acquisition. Put it where existing members decide: in renewal communications and the annual report, which is membership retention in practice.

Then measure it. Add one question about it to your exit and renewal surveys, and compare lapse and join rates before and after you publish. That turns a hypothesis into a finding, and it belongs in your wider membership strategy.

Talk to Membership Quest →
  1. 01
    Measure

    Footprint

    Base year and method

  2. 02
    Commit

    Policy

    Targets you can evidence

  3. 03
    Tell

    Members

    Join and renewal journeys

  4. 04
    Test

    Result

    Surveys and lapse rates

Dan Keegan, Founder, Membership Quest and GTM Quest

Written by Dan KeeganFounder, Membership Quest and GTM Quest · GTM Quest ↗

06/ questions

Sustainability for membership organisations FAQs.

Do membership organisations have to report on sustainability?

It depends on the body. SECR applies to large unquoted companies, including charitable companies, and ESOS to undertakings of 250 or more people or above the turnover and balance-sheet thresholds. UK Sustainability Reporting Standards are voluntary at present. Check each against how your body is constituted.

What is the ESOS qualification date for phase 4?

An organisation qualifies for phase 4 if, on 31 December 2026, it meets the definition of a large undertaking. The notification deadline is 5 December 2027, according to the government’s ESOS guidance.

Is UK SRS mandatory?

Not at present. The government describes the finalised standards as available for voluntary use and says it will consider whether to introduce requirements. A body can adopt them as its reporting frame without being required to.

What are Scope 1, 2 and 3 for a membership body?

Scope 1 is direct emissions from sources the body owns or controls, Scope 2 is purchased electricity, and Scope 3 is other indirect emissions such as business travel, commuting and purchased goods and services, including events and suppliers.

Does a sustainability policy help retain members?

There is no credible survey we could find that shows it does, so treat it as a hypothesis. Publish a policy you can evidence, tell members in the join and renewal journeys, and measure lapse and join rates and survey answers before and after.

How should a membership body avoid greenwashing?

Commit only to what you do and measure, publish the method and the base year, and avoid claims you cannot evidence. The CMA’s Green Claims Code is guidance on meeting existing consumer protection law; keep every claim accurate and clear.

Purpose members can see

A sustainability story you can stand behind.

We help membership bodies turn what they genuinely do into clear journeys that win and keep members.