Policy · Membership Quest
Sustainability policy
Membership Quest is a membership marketing agency. We try to apply sustainability to everything we do. This page says what that means in practice, and — just as important — what we do not claim.
This policyin five parts
- 01Our footprintsmall and digital-onlyMEASURE
- 02What we dolight pages, online by defaultACT
- 03How we reportUK SRS as our referenceREPORT
- 04What we won’t claimnothing we cannot evidenceLIMIT
- 05Who owns thisour founderOWN
Reviewedonce a year
01/ footprint
Our footprint
We are a small, digital-only business. Almost all of our direct footprint is the electricity behind our servers and the devices we work on — we have no factory, no fleet and no warehouse.
→ Small and digital-only
02/ action
What we do about it
Pages
Keep pages light
We aim to keep pages light — fewer heavy scripts and media files mean less energy per visit.
Travel
Online by default
We meet online by default and travel only when meeting in person genuinely matters.
Suppliers
Suppliers who publish
Where we have a choice of supplier, we prefer those that publish their own emissions data.
Review
Reviewed every year
We review this policy once a year, and when anything material about how we work changes.
03/ reporting
How we report
We are well below the size at which Streamlined Energy and Carbon Reporting or the UK’s new standards apply. We still use the UK Sustainability Reporting Standards as our reference for how a company should think about climate-related risks and emissions, so that the habits are in place long before any obligation is.
→ Habits in place before any obligation
04/ claims
What we will not claim
We do not describe ourselves as carbon neutral or net zero, and we will not make an environmental claim we cannot evidence. The rules on green claims reach marketing as much as reporting — sustainability in go-to-market explains why vague words like “eco-friendly” are the ones that get challenged.
Before a green claim goes out
01Can we evidence it?
02Is it specific, not a vague word like “eco-friendly”?
03Does it call us carbon neutral or net zero?
Answer the 3 questions to see where you stand.
05/ ownership
Who owns this
Our founder owns this policy. When we need specialist input we bring it in part-time for a defined piece of work — a part-time head of sustainability — rather than hiring full-time for a need that is part-time.
Last reviewed 22 September 2026.