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Campaigns & advertising

Membership campaigns that recruit, renew and reactivate.

Coordinated membership marketing campaigns across paid social, search and email — planned around lifetime value, not vanity metrics, and measured on the members they win and keep. Plus a planner to size the budget before you spend it.

from £1,500
Ongoing plans, per month
0:1
Minimum lifetime-value-to-cost ratio to aim for
5–0×
Cheaper to retain than acquire (HBR) — fund renewal too
Illustrative benchmarks (GlueUp; Harvard Business Review). Actual costs vary by sector, channel and offer.
RECRUITMENT · RENEWAL · REACTIVATION · WIN-BACK · LAUNCH · REFERRAL · ADVOCACY · PAID SOCIAL · SEARCH · EMAIL ·RECRUITMENT · RENEWAL · REACTIVATION · WIN-BACK · LAUNCH · REFERRAL · ADVOCACY · PAID SOCIAL · SEARCH · EMAIL ·
The approach

Campaigns judged on members kept, not clicks.

A membership campaign that generates cheap sign-ups who churn in year one has cost you money, not saved it. We plan every campaign around lifetime value — targeting the members who stay, and funding renewal and reactivation alongside acquisition.

This sits alongside our member acquisition strategy and the wider membership marketing programme — campaigns are how the strategy gets executed in-market.

“The cheapest new member is the one you didn’t lose. Fund the renewal campaign before the recruitment one.”

Objective-led

Every campaign has one goal, one offer and one deadline — recruit, renew or reactivate.

Multi-channel

Paid social, search and email carrying one coherent message to the right segment.

Value-measured

Judged on cost per member against the lifetime value that member represents.

Compounding

Renewal data feeds the next campaign, so targeting sharpens every cycle.

Campaign types

Five campaigns across the member lifecycle.

A membership calendar combines several of these across the year — winning members, keeping them, and recovering the ones who slip away.

01
Acquire
Recruitment campaigns

Bring the right prospects into membership — targeted paid social, search and email built around who renews, not just who signs up. Acquisition only pays back if the members stay.

New members, blended CAC
02
Retain
Renewal campaigns

A structured run-up to the renewal date — reminders, value recap and easy payment — so renewing is the obvious choice. The cheapest members to keep are the ones you already have.

Renewal rate, on-time renewals
03
Recover
Reactivation & win-back

Recent leavers valued you once. A segmented win-back campaign with a specific reason to return recovers members far cheaper than acquiring cold ones.

Reactivation rate
04
Launch
Launch & event campaigns

A new tier, benefit, conference or membership year needs a campaign behind it — a coordinated push across channels with a clear offer and deadline.

Sign-ups, event registrations
05
Advocate
Referral & advocacy

Your members are your best channel. Referral campaigns turn satisfied members into recruiters, lowering blended acquisition cost with warmer, higher-retaining leads.

Referred members, referral rate
Budget planner

Size a campaign before you spend.

Set your budget, target cost per member, average fee and how long members stay. See the members you’d win and whether the lifetime value justifies the spend. Illustrative — nothing is stored.

£3,000
£120
£150
5 yrs
Projected campaign outcome
25
New members acquired
£3,750
First-year fee revenue
£750
Lifetime value per member
£18,750
Total lifetime value won
Lifetime value : cost6.3:1Healthy (≥ 3:1)

At this ratio the campaign more than pays for itself over a member’s lifetime — the level a sustainable acquisition campaign aims for.

Illustrative. A healthy membership campaign aims for at least 3:1 lifetime-value-to-cost (GlueUp/MGI). Model value in detail with the lifetime value calculator.
How we run them

Four steps from brief to kept members.

The same disciplined loop behind every campaign, whether it’s recruiting members or winning back lapsed ones.

01
Set the objective & the maths

Recruit, renew or reactivate — then fix the numbers: budget, a target cost per member, and the lifetime value that has to justify it.

02
Target who actually renews

Aim at the segments that stay, not just the cheapest clicks. A low CAC on members who churn in year one is expensive, not efficient.

03
Build the offer & creative

A clear reason to act now — a deadline, a benefit, a trial — carried across paid social, search and email in one coherent message.

04
Measure to lifetime value

Judge campaigns on the members they keep, not the leads they generate. Feed renewal data back so each campaign targets better than the last.

Questions

Membership campaign FAQs.

Further reading
MQ
Work with us

Run a campaign that pays for itself.

Book a free consultation and we’ll plan the campaign calendar, set the targets and run it — measured on members won and kept. New subscription startups and member clubs can start on a free trial.

Ongoing plans from £1,500/month.